Shipping Protection

Shipping

We offer free shipping for all orders over $39. Order processing takes 1-3 business days before shipment. Once your item has dispatched, the estimated delivery time is:

- Canada: 5-10 business days
- USA: 5-10 business days
- Europe: 6-12 business days
- Australia: 6-12 business days
- UK: 6-12 business days
- Rest of world: 14-20 business days

Taxes and duties

We cover all taxes and duties for orders under $200.

Returns & refunds

We’ve put so much love into every one of our plush friends, and we’re confident you’ll love yours too!

That’s why every product comes with a Lifetime Money-Back Guarantee.

If you’re not completely happy, we’ll make it right — no questions asked.